LT Cleaning Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or communicate with us .
By using our website and submitting your information, you agree to the data practices described in this policy .
We collect personal information that you voluntarily provide to us when you:
Fill out a contact or quote request form.
Request a service audit or walkthrough.
Call, email, or text our business number.
Sign up for our newsletter or marketing communications.
This information may include:
Full Name
Business Name
Phone Number
Email Address
Business Address
Square Footage of your facility
Cleaning Preferences and Schedule
Any other details you provide in your message
e use the information we collect for the following purposes:
Service Delivery: To respond to your service requests, understand your cleaning needs, and provide personalized quotes and proposals.
Communication: To send service-related communications, including appointment confirmations, reminders, and follow-ups.
Marketing & Promotional: To inform you about our services, special offers, promotions, and news that may be of interest to you. We will only send marketing communications if you have given us your consent to do so .
Service Improvement: To evaluate and improve our website, services, and customer experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
By providing your phone number and opting in, you consent to receive text messages from LT Cleaning Co. These messages may include:
Appointment confirmations and reminders.
Service updates.
Customer service responses.
Promotional offers (only if you have opted in).
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
We do not sell, rent, or share your phone number with third parties for marketing purposes. SMS consent is not a condition of purchase
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as website hosting, CRM software providers, and marketing platforms .
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities .
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner .
We require these third parties to use your personal information only for the purpose for which it was transferred and not to retain it for longer than necessary
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security
Depending on your location, you may have the following rights regarding your personal information:
Access: To request copies of your personal data.
Correction: To request correction of inaccurate or incomplete data.
Deletion: To request deletion of your personal data, subject to certain exceptions.
Opt-Out: To withdraw consent for marketing communications at any time .
To exercise these rights, please contact us using the information in Section 10
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children .
If you have any questions or concerns about this Privacy Policy or our data practices, please send your questions here.